Many visitors reach Batam by sea, mostly from Singapore and Malaysia. After immigration and baggage, what you need is a vehicle already waiting. Our ferry terminal transfer meets you at Batam's international ferry terminals and takes you to your hotel, office, shipyard or other destination, and the reverse when you depart.
Terminals we serve
- Batam Centre
- Harbour Bay
- Sekupang
- Waterfront City
- Nongsapura
The terminal name on your ticket is the most important detail for pickup, because distances to your destination differ by terminal. See our ferry terminal pickup guide for more.
After you arrive
The driver waits in arrivals after you clear immigration and collect luggage. Send your ferry schedule so we can adjust if the ferry is late. Immigration rules and travel documents can change, so check the latest requirements before you travel.
Going back to Singapore or Malaysia
Count backwards from your ferry time and the operator's check-in rules, not from when you would like to reach the terminal. Tell us the departure terminal, ferry time and pickup location, and we suggest a safe pickup time. Rush-hour traffic and immigration queues can take longer than expected.
What to send
- Terminal and arrival or departure time on your ticket.
- Passengers and luggage.
- Hotel or destination in Batam.
- A WhatsApp number that works when you land.
Who it helps
Singapore visitors spending a weekend in Batam, workers and project guests heading to shipyards or industrial zones, families with luggage, and groups wanting one vehicle from the terminal. Weekends and holidays are busier, so book early.
Vehicles
Standard MPV for small parties, premium MPV for more luggage and comfort, and HiAce for groups. To continue sightseeing, consider a Batam private tour or car rental with driver in Batam so the same vehicle stays with you all day.
Tips
- Send a photo of your ferry ticket with your booking.
- Check your passport and documents against current rules.
- Keep your destination address as text.
- Tell us if you need a short stop, such as for money exchange.
Popular routes
| Route | Travel time | |
|---|---|---|
| Batam Centre Ferry → Nagoya | ~15 min | Ask for a quote |
| Harbour Bay Ferry → Nagoya | ~15 min | Ask for a quote |
| Sekupang Ferry → Batam Centre | ~25 min | Ask for a quote |
Frequently asked questions
Will the driver wait after immigration?
Yes. The driver waits in the arrivals area once you clear immigration and collect your luggage.
What if my ferry is delayed?
Send us your ferry schedule. We adjust the pickup within the agreed waiting time.
Can you take me straight to Nagoya or Nongsa?
Yes. Choose your destination when booking and we confirm the fare.
Will the driver wait after immigration?
Yes, in arrivals after you clear immigration and collect luggage.
What if my ferry is late?
Send the schedule and we adjust within the agreed waiting time.
Can you pick me up from a hotel to the ferry terminal?
Yes. Tell us the ferry time and terminal and we suggest a safe pickup time.
Which terminal is closest to Nagoya?
It depends on route and time. Send your terminal and we confirm the estimated time.
Do you serve large groups?
Yes. Tell us the group size and luggage so the right vehicles are prepared.