Hang Nadim International Airport (BTH) is Batam's main air gateway. After a flight, what you need is certainty: someone waiting, a clear destination and an agreed fare. Our airport transfer gives you that. A driver from our partner fleet meets you in arrivals and takes you straight to your hotel, office or ferry terminal, with no haggling and no hunting for a ride.
How it works
- Send your date, flight number, passengers, luggage and destination by WhatsApp or the form on the homepage.
- We reply with a written quote covering vehicle and fare.
- Once you approve, we confirm and assign a driver from a partner fleet.
- Before you land, you receive the driver's name and vehicle details.
- The driver waits in arrivals and helps with luggage to the destination.
Who it suits
First-time visitors, families with luggage or small children, business guests heading to meetings, corporate guests met on behalf of a company, and groups that want a single vehicle. For recurring needs, see corporate transport in Batam.
Common destinations
- Nongsa: coastal resort area and digital park, relatively close to the airport.
- Batam Centre: offices, malls and the international ferry terminal.
- Nagoya and Lubuk Baja: hotels, shopping and dining.
- Sekupang and Harbour Bay: near ferry terminals, often for onward trips to Singapore.
- Batamindo and Kabil: industrial areas and shipyards.
Estimated travel times are in the route table below and explained in our Hang Nadim transfer guide.
Delays and late-night arrivals
Send your flight number when booking. We track it and adjust pickup if you land early or late, within the waiting time agreed in the quote. For midnight or early-morning arrivals, book ahead so a driver is scheduled for your landing time.
Vehicle choices
Standard MPVs such as the Avanza or Xenia suit 1 to 4 passengers. A premium MPV such as the Innova gives more space and comfort. Groups of 7 or more use a HiAce. Executive vehicles are arranged on request and only when a partner can confirm one. Photos on the homepage illustrate each category; the actual vehicle is confirmed before pickup.
Good to know
- Any additional charges are listed in the written quote.
- Tell us how many large bags you have so the right vehicle is sent.
- Child seats: ask when booking; availability depends on the partner.
- Payment is by bank transfer or cash, with details sent at confirmation.
Tips for a smooth pickup
- Save your hotel address as text or a screenshot.
- Enable roaming or an eSIM so WhatsApp works when you land.
- Tell us about any plan change before your flight departs.
- Heading to a ferry? Read our ferry terminal pickup guide.
Popular routes
| Route | Travel time | |
|---|---|---|
| Hang Nadim Airport → Batam Center | ~30 min | Ask for a quote |
| Hang Nadim Airport → Nagoya | ~35 min | Ask for a quote |
| Hang Nadim Airport → Nongsa | ~25 min | Ask for a quote |
Frequently asked questions
How long is the drive from the airport to Nagoya?
About 30 to 40 minutes depending on traffic.
Will the driver hold a name board?
Yes. The driver waits in the arrivals area, and you receive the driver's name and vehicle number before landing.
Can you pick me up late at night?
Yes. Book ahead so a driver is available for your arrival time.
Where will the driver meet me?
In the arrivals area. We confirm the exact meeting point on WhatsApp before you land.
What if I cannot find the driver?
Message our WhatsApp number and we will contact the driver and guide you.
Can we make more than one stop?
Yes. List every stop when booking so the fare and route are set accordingly.
Are child seats available?
Ask when booking. Availability depends on the partner fleet.
How do I pay?
Bank transfer or cash. Details are sent with your confirmation.